Customer Relation Officer

0 - 5 Years
Delhi, Gurgaon, Noida, Jaipur, Bhopal, Bhubaneshwar, Pune, other city

Job Description

  • Provide a delightful shopping experience to customers
  • Provides expert advice and give the highest level of customized and personal customer service possible to individual shoppers by providing advanced knowledge of products, services, and trends
  • Increased buying Frequency of High Value Customers
  • Motivate the customers to visit your store often (generate appointments) and make purchases frequently by driving the relationship with their clients using mail, e-mail, telephone and face-to-face communications.
  • Lead each client through their shopping experience, guiding them to products and services that are particularly suited for their needs and desires by advising them on the current fashion trends
  • To be the single point of customer service before, during and after the sale for your clients, by appropriate follow-up, follow-through and fulfilling commitments in order to maintain strong relationships.
  • Increased Items per Ticket of Target Customers

Salary: INR 3,00,000 - 4,25,000 P.A.


Functional Area:Other

Employment Type:Permanent Job, Full Time


Desired Candidate Profile

Please refer to the Job description above

Company Profile

Iconic Fashion Retailing Pvt Ltd

Iconic is lifestyle retail concept which offers wide range of products of renowned international brands. It is a retail platform where all super premium and premium brand come together under a roof to provide rich experience to markets where these brands are not available. On one side it provides a platform for brands to explore new markets and on other side it gives opportunity to consumers to buy these premium branded products in their own catchment
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Recruiter Name:Saumya Sahu

Contact Company:Iconic Fashion Retailing Pvt Ltd